Shipping policy
Shipping Policy
At Paw Tuck, we want your order to arrive safely and as quickly as possible. Please review our shipping information below before placing your order.
Order Processing
Once your order is placed, please allow 3–4 business days for us to prepare, process, and dispatch your package.
Once your order has been shipped, you will receive a confirmation email with your tracking information when available.
Estimated Delivery Time
After your order has been processed and dispatched, delivery typically takes approximately 8 business days.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, customs processing, holidays, or unusually high shipping volumes.
Order Tracking
Once tracking information becomes available, you can use it to follow your package throughout the delivery process. Tracking updates may take a short period of time to appear after your order has been dispatched.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible. Once an order has been shipped, we may not be able to modify the delivery information.
Delayed or Missing Packages
If your order has not arrived within the expected delivery timeframe, please contact our support team. We’ll be happy to help you check the status of your shipment.
Contact Us
If you have any questions regarding your order or shipping, contact us at: